Support Guide

Issues with the app? You came to the right place.


Some older Stencil-based themes might not have the script variable enabled. You can add a special variable called "head.scripts" to the checkout.html file to enable the script on the checkout page.

Here's how the variable should be added to the file.

If you are having issues changing the template file then just contact us through the support form at the bottom of the page.

The Blueprint installation is a bit more complex and will require intervention by one of our developers. The installation is free for customers who have an active subscription to the app.

You must refresh the checkout page in order for the new settings to register.

Yes, our app will use the customer group linked to the account after it logs in.

No. You can change a customer's group from the control panel and it will be immediately seen by the app. Just make sure you refresh the checkout page in order to register the change.

Support form

Need something clarified? Looking for more information? Then just fill out the form below and we'll respond within 24 hours.

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